Refunds

Collections, watchlists and exports: a workspace of your own on top of the index. You are not buying the index. Searching every record is free for everyone, signed in or not, so Pro adds to what you can already do rather than unlocking it.

Fourteen days from payment, for any reason, including no reason. After that, ask anyway and describe what happened. A tool that did not do what someone expected is not a sale worth keeping.

Open the contact form and write "refund" with the email you paid from. Paddle is the merchant of record, so their receipt will also carry a way to reach them directly.

Back to the card or account you paid with. Paddle processes it, usually within a few business days, and your bank decides how quickly it appears.

Pro is a single payment for lifetime access, which is a promise this site has to be able to keep. If it closes within a year of your payment, you are refunded without asking. Your collections can be exported at any time before that, and exporting them does not depend on the site staying up afterwards.